Last time we set up the pool the various leaks in the aging liner were getting more and more difficult to repair. I had a choice between buying a new pool altogether or ordering a new liner from Intex. The liner was much more reasonable and the rest of the pool was in decent shape. The actual liner i ordered was for a newer pool setup but the correct size and the liners are often completely out of stock so I was glad they had one.
Because the grandkids would be here this summer I was anxious to set up the pool for them. It is kind of a big deal to re-level the sand base, put down a new tarp, haul out the frame and insert the liner then get the bottom smoothed out with the first inch or so of water.
I was very disappointed when we noticed that the new liner was leaking. It appeared the leak was from the seam that welded the sides to the bottom.
I was hoping the leak was just in one area around the drain, but unfortunately it turned out the entire weld was leaking. I bought a couple of rolls of Gorilla waterproof tape thinking we could seal the leak underwater and use the pool while at the same time submitting a replacement claim.
Before the pool was half full the pressure of the water overcame the tape and the pool began to leak profusely all around the perimeter. In the meantime I had started the laborious task of filing for a replacement. The requirements were to cut a huge hole in the side of the liner and a smaller one to send photos of the RMA written on the cut piece back to the company. Luckily I purchased the liner from Intex so it was in their system and I only had to send the order email to provide proof of purchase.
Once the required paperwork was properly filled out, after a call to the company was needed to guide me through the mistakes I had made on the original application. I successfully submitted the claim. The company then sent a replacement which is still in the box.
The visit was practically over, we had already wasted gallons of our well water, and my granddaughter was spending a lot of time at the local water park on an annual pass.
It was time for her to return home at the end of July and for us to take another trip with the grandkids who had spent two months in Korea. So the pool was staked to keep it from blowing down and we left for Rifle Gap and Dinosaur National Park.